Assistant: Good morning.

You: Good morning. What time does the next train to Liverpool leave?

Assistant: The next train to Liverpool leaves at 12.40.

You: How long does it take to get there?

Assistant: The train arrives at 15.10. So it takes two and a half hours.

You: Do I have to change trains?

Assistant: Yes, you do. You have to change trains at Crewe.

You: How much is a single ticket and how much is the return?

Assistant: A single is £36.20 and the return is £70.40.

You: Can I buy a ticket here?

Assistant: No, you have to go to the ticket office.