You are going to hear a text about a new trend in restaurants in the UK. Based on what you hear, complete the gap in each sentence (3.1.–3.4.). You will hear the recording twice.

 

3.1. When the speaker ______________________________________________________,
she discovered that she had been charged a cancellation fee.

3.2. £20 is _______________________________________________________ imposed by
restaurants which are featured in the latest edition of National Restaurant Awards and
follow the new trend.

3.3. The problem for restaurant owners is that they _________________________________
__________________________________________________ due to multiple bookings.

3.4. To avoid paying the no-show fee at Paul Foster’s restaurant, you have to ____________
_____________________________________________ before your visit is due to start.