Pytanie
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Coffee shop customers and their annoying habits
People who like to have a daily Americano or latte in
a coffee shop often do many things that baristas really hate.
Read on to find out if you are one of these difficult
customers!
One of the worst habits of café-goers is talking on their
phones while ordering coffee. Baristas don’t like it for at
least two reasons. One is that when you talk on the phone,
you can’t concentrate on your order and payment, which
makes the whole transaction take longer. The other is that
by doing so you show a total lack of respect towards the
person who is preparing your drink.
Sometimes customers ask baristas to recommend a
particular coffee or food item that’s on the menu. While
there’s nothing wrong with asking about the flavour or
ingredients,
the question ‘Is this good?’ can be a bit annoying. After all,
the food and drinks are put on the menu for a reason.
Moreover, it can be frustrating when a customer spends
a few minutes asking for recommendations and then has
something completely different to eat.
There are also the customers who go behind the counter to
grab a plate or a spoon. Some even help themselves to extra
milk or a piece of cake! This is not only rude, but people
behaving this way are also putting themselves and others in
danger. What if someone burns their hand with hot steam
from a coffee machine or contaminates the food with their
dirty hands?
So next time you keep others waiting in a queue because
you’re on the phone to a friend, think twice. And, remember
– being polite can take you a long way in life!
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Hi Amy,
Are you still planning to get a job in a café? I’m not sure if
it’s such a good idea. I’ve just read an article about some of
the horrible habits of coffee shop customers. Many of them
talk on the phone while ordering and 1
______________ for
coffee. This only shows that they don’t 2
______________
the barista. What is more, people often don’t know what to
have, so they ask a member of staff to 3
______________
them decide. But often, they will 4
__________ a
completely different drink or item of food! There are also
customers who take a plate or a piece of cake from behind
the counter without asking. It could be 5
______________ -
what if you burn your hand, for example? Plus, I wouldn’t
want anyone with dirty hands to touch my food before I ate
it.
So I really think you should think twice before working in
a café!
Yours,
Kate
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