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Hi Amanda,
I' ve really had a hectic time since I started my university course in October and I'm sorry I haven't 7.1....... in touch for so long. (...)

(Cała treść tekstu, z uzupełnionymi lukami, została skopiowana do odpowiedzi.)

7.1. A. taken B. held C. kept D. made
7.2. A. had taken B. has taken C. would have taken D. was taking
7.3. A. Otherwise B. However C. Unlike D. Instead
7.4. A. had to start B. must have started C. would have started D. should have started