Przykładowe rozwiązanie:

1.

1. a hotel reception
2. receptionists, porters
3. communication skills, technical skills, organisation skills, problem solving skills

2. 

1. a supermarket
2. a manager, shop assistants, security guards
3. finance skills, communication skills, problem solving skills

3. 

1. a train station
2. ticket clerks, security guards, engineers, train staff, ticket collectors
3. problem solving skills, communication skills, attention to detail